Beauty & The City offers STANDARD 3-5 business day shipping

We also offer FREE in-store pickup! 

S H I P P I N G   P O L I C Y


Beauty & The City has No Refunds or Exchanges!

However! We want you to love & enjoy your new purchase.


If you are not completely satisfied with your online purchase or receive defective merchandise

{which is not likely to happen, We make sure it leaves in good condition when we pack our items.}

YOU must contact us and describe what the damage is and wait for a return approval within a 7 day period maximum.

No Refunds! Exchange Only if approved!

Once approved you may return it by mail within 5 business days from the date of approval.


Shipping and handling charges will not be refunded*.

Sender is responsible for new shipping & handling charges.

*Please note, Beauty & The City  is a Family owned business, our product is limited and stocked accordingly.*

Unlike Major Stores which may carry hundreds of the same item, We might or might not have the same Item you purchased.

Beauty & The City reserves the right to refuse the exchange – Merchandise must be in new condition, with tags attached and must be accompanied by the original receipt or invoice. We understand accidents happen, but  determination of defective merchandise will be questioned whether it was caused by mail or otherwise.

If you would like to contact us for any reason regarding our Return & Exchange policy

e-mail us at or by phone 213.607.0111

E X C H A N G E   P O L I C Y